Dedicated and Responsible IT professional with flair to align IT Strategy with Business goals. Specializes in the Sales, Marketing and Portal environments

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/2001 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Wadia	Computer Science	1993	Master Degree

Highlights:

1. Lead the initiatives to enable tools / Applications ground-up for Marketing and Sales for a $3B company that virtually had no common data / applications for Marketing and channel management strategy2. Was called in for a 5 week engagement in Argentina to help Telefonica Argentina review their customer support process to enable quick access to customer history and reduce the cost of support calls3. Was called into Dubai, UAE by KPMG to lead customer service initiativs for group of 7 companies serving diverse industry segments

Companies I like:

Adobe, Apple, Cisco, IBM

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Program Manager
• Project Manager
• Marketing
• Portal
• Content Management

Leading the IT strategy to make it easier for Partners to do business with my company. Empower Marketing and Sales with teh tools they need to help Channels and ensure customer satisfaction