Energetic customer service trainer and supervisor

COMPANY	POSITION HELD	DATES WORKED
Mckesson Corporation	(Confidential)	5/1998 - 6/2006

SCHOOL	MAJOR	YEAR	DEGREE
Oakland University	Human Resources	1982	Bachelor Degree

Highlights:

14years experience in customer service -3 years supervisor. 4 years Experienced in Microsoft Word , Powerpoint and Excel.

Companies I like:

large corporations

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• trainer/instructor

Writing Instruction Manual for Technical customer service. Supervise and challenge employess to learn and increase their job skills