Proven ability to generate new business and retain existing clientele through effective sales management, motivation and training of staff, customer service, working with business partners, and proactive involvement in community organizations and events.

COMPANY	POSITION HELD	DATES WORKED
Harris	(Confidential)	5/2001 - 10/2007
Bank One	(Confidential)	9/1999 - 5/2001

SCHOOL	MAJOR	YEAR	DEGREE
Roosevelt University	General Studies emphasis in business	2004	Bachelor Degree
Oakton Community College	Liberal Arts	2002	Associate Degree

Highlights:

Mentored and coached staff at several locations to increase sales and referrals. Closed on thirty Bank @ Work relationships many by myself. Proactively generated business through community involvement, Bank at Work, expanding on current relationships, and effective profiling of clients. Worked with marketing to introduce marketing materials to the location. Acted as liaison between Harris Marketing and the Hoffman Estates Chamber to develop a mutually acceptable group membership package. Selected to serve on Harris’ Branch Acquisition and Support Team. Providing operational, training, logistical, and mentoring support to newly acquired banks and their staff. Assisted in development of a Home Equity promotion. Generating upwards of three million in new disbursements over a two month period. Organized Customer Appreciation Day, wine tasting, and Investment seminar. Active in Hoffman Estates and Naperville Chambers sponsoring several major events. Moved location from second to last in fiscal year 2004 to twenty-second in fiscal year 2005. Brought and retained in many of the locations most profitable customers. Currently maintain personal banker point goals while attending to managerial duties. Exceeded all goals.

Companies I like:

Charter One, Citi Bank, Bank of America

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Customer Service
Business Development
sales

• Banking
• Manager
• Business Development
• Sales

I was able to manage all facets of my location by enhancing the bank’s presence in the local market by developing strong community relationships, maximizing employee productivity, producing excellent financial results, proactive development of new business, retention and expansion of existing client relationships, and working with business partners to maximize growth and profitability.