Experienced operations manager with exceptional interpersonal skills, communication, and leadership skills. Loyal and goal orientated.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2008 - Present
Federal Express	(Confidential)	10/1982 - 12/2007

SCHOOL	MAJOR	YEAR	DEGREE
San Jose State University	Aeronautics	1990	Bachelor Degree

Highlights:

I received multiple Company Leadership Awards throughout my 15 years of management experience. I successfully managed various locations in my career and different departments as well. My leadership skills were acknowledged through employee survey results, reviews and additional recognition.

Companies I like:

airline, airport

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Operations Management
• Business Development
• Cost Reduction
• Customer Service
• Business Analysis
• Project Implementation
• Goal Setting
• transportation

Lead a diverse group of employees towards a goal of 100% internal/external customer satisfaction.