Proven leader, established interpersonal and written communication skills,thinking out-of-box problem resolution, proven work history of: IT support,management, sales, customer service,successful in team environment while maximizing individual efforts.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2000 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Central Michigan University	Leadership - Business Management	2008	Master Degree

Highlights:

Managed several retail stores, over 12 years of IT product support, both remote and deskside. Looking for management opportunity

Companies I like:

Microsoft, Coca Cola, Google.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Management
• Team Lead

Leadership skills demonstrated through Team Coordinator position, ensuring successful division of team responsibilities and 100% customer satisfaction. Demonstrated technical and leadership proficiency skills daily while achieving Customer Service Level Agreements and customer service followup surveys.