High energy professional, with over 25 years of exceptional interpersonal, communication and leadership skills.Resourceful, creative, loyal and always punctual.Desire eventual promotion to managerial level trainee position to use my many years of experience in the workforce to be an asset to my future employer.

COMPANY	POSITION HELD	DATES WORKED
Alliance One	Collections Agent	4/2000 - 11/2008
Stivers Staffing Services	(Confidential)	3/1999 - 4/2000
Accountemps	File Clerk(part-time)	3/1997 - 2/2000
Commonwealth of Pennsylvania-Dept.of Public Welfare	(Confidential)	6/1983 - 12/1996

SCHOOL	MAJOR	YEAR	DEGREE
Point Park College	Journalism & Communications	1979	Bachelor Degree
Community College of Philadelphia	General Studies	1974	Associate Degree

TYPE	TITLE	URL	DESCRIPTION
Website	Yahoo.com	media url	Site where I can check my e-mail, as well as send greetings, look into news, sports, weather, maps, etc.

Highlights:

Was promoted twice during my 13 1/2 years working for the Commonwealth of Pennsylvania's Department of Public Welfare in the position of Income Maintenance Case Worker I and II.

Companies I like:

BLUE CROSS, AT & T, U.S. GOVERNMENT, City of Philadelphia, any company or organization in the private sector.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Good Listener, Attention to Detail

• Telemarketing
• Data Entry
• Customer Service
• Administrative Assistant
• Collections
• Inside Sales
• Management Trainee
• Clerical
• Case Worker
• Case Manager

Presently lead all domestic and international brand activities, and am presently involved in company wide implementation of new telemarketing systems.