Occupation:Customer Service Representative |
Location:Mackville, KY |
Education Level:Bachelor |
Will Relocate:No |
Description
Prefer being on the go, taking initiative to get things done instead of waiting and being told what to do, thoroughly enjoy office work, computers, researching, faxing, copying, follow up calls and emails, meeting one on one, set up meetings, traveling, conference calling, making reservations, believe in 100% client satisfaction, accuracy, dependable, mutual respect and appreciation
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Joseph A Bank | (Confidential) | 8/2005 - 12/2005 |
Dillard's - Crestview Hills Towne Center | (Confidential) | 4/2005 - 8/2005 |
Dillard's - Crestview Hills Towne Center | (Confidential) | 10/2003 - 11/2004 |
DHL Worldwide Express | (Confidential) | 6/1998 - 4/2003 |
Commonwealth Cleaning Services, LLC | (Confidential) | 2/1997 - 6/1998 |
(Confidential) | (Confidential) | 3/1996 - Present |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Northern Kentucky University | Speech Commincations | 1990 | Bachelor Degree |
Accomplishments
Highlights:
Excellent Attendance recordProblem / Resolution Spotting US Customs freight goingto forbidden countries and stopping the freight.On the spot awards for assisting phonereps with last minute requests from clients.Recovering a purse and wallet on an aircraft and returning the items to thepassengers with out harm or inconvenience. Cleaning out a disgusting lavatory on anaircraft when no one else would in order for the flight to continue and making the cabin sanitary for the passengersCurrently assisting my human resourcesDirector with files making copies of documents, pre-signing documents, and getting W2 information together for the upcoming tax year.Companies I like:
Job Skills
Keywords
Responsibilities
Right now is assisting the owners Mother by transporting her to and from hair appts, playing cards, grocery shopping, going to church, etc because no one else wants to do it. She is 92 years old and cant drive anymore. I am always called upon do this task.
In retail, I was the number one male sales associate in the number of express credit applications opened in one month, I believe the number was close to 20, and having saved a customer over 2k in sales by doing what no one else wanted to do was ask the customer if they had a Dillard's charge account, they didnt I got an account opened for him, returned all his items and sold them back to him, I not only made my sales goals but helped saved this customer 2k in spending.I was recognized for that.