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Dan V

Communications Expert

Occupation:

Customer Service Representative

Location:

Mackville, KY

Education Level:

Bachelor

Will Relocate:

No

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Prefer being on the go, taking initiative to get things done instead of waiting and being told what to do, thoroughly enjoy office work, computers, researching, faxing, copying, follow up calls and emails, meeting one on one, set up meetings, traveling, conference calling, making reservations, believe in 100% client satisfaction, accuracy, dependable, mutual respect and appreciation

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COMPANY POSITION HELD DATES WORKED

Joseph A Bank (Confidential) 8/2005 - 12/2005
Dillard's - Crestview Hills Towne Center (Confidential) 4/2005 - 8/2005
Dillard's - Crestview Hills Towne Center (Confidential) 10/2003 - 11/2004
DHL Worldwide Express (Confidential) 6/1998 - 4/2003
Commonwealth Cleaning Services, LLC (Confidential) 2/1997 - 6/1998
(Confidential) (Confidential) 3/1996 - Present
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SCHOOL MAJOR YEAR DEGREE

Northern Kentucky University Speech Commincations 1990 Bachelor Degree
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Highlights:

Excellent Attendance recordProblem / Resolution Spotting US Customs freight goingto forbidden countries and stopping the freight.On the spot awards for assisting phonereps with last minute requests from clients.Recovering a purse and wallet on an aircraft and returning the items to thepassengers with out harm or inconvenience. Cleaning out a disgusting lavatory on anaircraft when no one else would in order for the flight to continue and making the cabin sanitary for the passengersCurrently assisting my human resourcesDirector with files making copies of documents, pre-signing documents, and getting W2 information together for the upcoming tax year.

Companies I like:

Delta, Proctor and Gamble, Google, Cintas

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Right now is assisting the owners Mother by transporting her to and from hair appts, playing cards, grocery shopping, going to church, etc because no one else wants to do it. She is 92 years old and cant drive anymore. I am always called upon do this task. In retail, I was the number one male sales associate in the number of express credit applications opened in one month, I believe the number was close to 20, and having saved a customer over 2k in sales by doing what no one else wanted to do was ask the customer if they had a Dillard's charge account, they didnt I got an account opened for him, returned all his items and sold them back to him, I not only made my sales goals but helped saved this customer 2k in spending.I was recognized for that.
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