Manage a customer service department or call center that has a great desire to make their customers feel that they receive real help and value, promptly and with good attitudes.

Highlights:

Steppenwolf Theater Company Los Angeles Opera Los Angeles Philharmonic Geffen Playhouse Boston Ballet Huntington Theater Company American Repatory Theater

Companies I like:

High end customer service..

P&L responsibilities
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support

I have managing subscription and fundraising for Opera, Theater, Ballet, and Symphony. I provided a fun, educated, helpful calling staff for each organization that I worked for.