Intelligent, resourceful and creative IT professional with exceptional technical and interpersonal skills.

COMPANY	POSITION HELD	DATES WORKED
Spherion/Transunion/Acxiom	(Confidential)	10/2004 - 4/2007
Circuit City	(Confidential)	9/2003 - 10/2004
Will's Sports Card Emporium	(Confidential)	4/1998 - 7/2003
Strategic Media Research	(Confidential)	9/1997 - 3/1998

SCHOOL	MAJOR	YEAR	DEGREE
Chicago State University	Research and Quantitative Analysis	2007	Bachelor Degree
Microtrain	Network Engineering	2003	Trade School Degree
Truman College	Network Engineering	2000	Trade School Degree

Highlights:

Companies I like:

R.J. Dale Advertising and Public Relations, , Zurich, , EMC, , IBM, , Point B Communications, , Def Jam Music Group, , Google, , Johnson Publishing Co.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support

• Information Technology
• Computer Operations
• Print Operator
• System Administrator
• Tech Support
• Help Desk
• LAN Administrator

-Maintained databases and monitored jobs to make sure that response times remained acceptable. -Dispatched output to users and customers. Performed general operating tasks on IBM 3900 mainframes. Ran backups and batch jobs on IBM mainframes Monitor initiators for MVS and other software. -Provided technical phone support on inbound calls from users, opened trouble tickets and engaged appropriate support team response. Scheduled computer room employees to ensure deadlines were met. -Prepared tapes for shipment for offsite storage. -Loaded and unloaded tapes in a silo environment. -Managed and maintained print queues and print jobs on high output printers. -Implemented new processing procedures cutting turn around time by 7%. Maintained inventory and oversaw the maintenance on printers.