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Rose D

Customer Resolution and Design, Marketing

Occupation:

Customer Service Representative

Location:

Northbrook, IL

Education Level:

Bachelor

Will Relocate:

YES

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I have owned my own business and know the effect of listening to the customer, considering their input, discussing with a panel and going back to Customer Service and Marketing to meet the clients goals and hopefully sell them more (in innovation) than they intended and then see the sale through.

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COMPANY POSITION HELD DATES WORKED

Eagle Craft (Confidential) 8/1983 - 6/2000
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SCHOOL MAJOR YEAR DEGREE

Triton College, River Grove Addictions Counseling 2007 Associate Degree
Eastern Illinois University Liberal Arts/Psychology 2006 Bachelor Degree
LakeLand College, Mattoon, IL Marketing 1995 Associate Degree
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Highlights:

I have had many career highlights and probably could not pick out one over the other. I will say this...I feel in my heart that every position I have taken and worked has been a highlight for me and I can honestly say that I have not failed at one of them.

Companies I like:

IKEA, The Sun Times (I have a great idea for a new weekly or daily column), and possibly Wild Oats.

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At Robinson Siding & Windows, I ran the business. The owner was getting ready to retire, and has, and I was left to market the business, by newspaper ads, and telemarketers, I negotiated price for inventory for the jobs procured under my management and I set a budget for the owner on his American Express that saved him somewhere around $300.00 per quarter. I also as a second job with Hometown Rentals and Aquisitions, was responsible for renting out high end twon homes recently built in a remote area of Charleston, IL. There were several, if not more, faults in the design and building of the townhouses so I had to be creative and remedy these faults, turning them into assets on a tight budget. It took me 2 month to get the work done and less than 6 months to get all 12 units leased.
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