Problem? Solved.

Industry:	Information Technology
Occupation:	Project Manager
Highlights:	Successful, simultaneous Exchange integration of US- and UK-based offices. Successful transfer of IT infrastructure from local office control to central office.
Ideal Companies:	IBM, Marriott, Microsoft, Hewlett Packard
Education level:	Bachelor
Will Relocate:	Yes
Location:	Alpharetta, GA

Maintain excellent relationships with business units, providing leadership and coaching relative to technology selection, deployment and operations. Involved in multiple information security and compliance projects.

10/2004 - 11/2007

ChoicePoint Inc

Individual Contributor

• Represent corporate Information Technology to business units, communicating and training on system architecture standards, shared services, performance and benchmark testing, hard- and software acquisition, installation and management. Also assure business is aware of and prepared for corporate directed infrastructure changes, policy requirements, technology and security standards. Represent business units to corporate IT, communicating anticipated business technology and infrastructure growth requirements, adoption of new technology, and maintaining on-going dialog/relationship with key business stakeholders on both sides. Represent project activities competing for scarce resources, negotiating with all stakeholders to complete projects on time. Communicate project status to stakeholders, manage issue follow-up and insure quality implementations. Assure that project activities comply with company policies, customer obligations, software licensing, and information security regulations. Lead projects through complex business and regulatory requirements while maintaining technological and informational integrity. Apply Project Management Institute principles and best practices to projects.

9/2002 - 10/2004

Arseal Technologies

Individual Contributor

• Facilitate the aggregation and dissemination of project specific communication, including scheduling, material delivery, contractor bids/quotes and vendor solicitation information. Evaluate and implement sales and marketing activities based on Strategic Analysis and market research. Develop and apply project management procedures and strategies on behalf of both internal and external projects. Develop and maintain network of relevant professional contacts. As needed, engage tactically in Engineering projects. Arseal’s business necessitates a working knowledge of pipeline, manufacturing, and industrial management and control philosophies as well as associated technologies.

12/2000 - 8/2001

Knowledge Management Software

Individual Contributor

• Focused on developing and maintaining strategic partnerships. Sold and managed OEM integration of Knowledge Management technology (tri-dimensional neural network) into Independent Software Vendor (ISV) offerings. Prospected C-level contacts for opportunities, conducted phone, web and in-person presentations outlining technological, financial and competitive advantages. Guided clients through the process of assessing market, business and technical opportunities. Closed largest single deal in company history exceeding quota by 100%. Assembled and directed team of technical, marketing, business development and executive decision makers for evaluation, approval and deployment of projects. Utilized sales and project management skills to measure and report both technical and financial progress. Acquired working expertise of CRM, eLearning, Document and Content Management, Knowledge Management, and numerous web-based applications. Effectively applied technology solutions to reduce staff turnover, decrease training costs, capture and retain intellectual property and facilitate increased customer satisfaction.

8/1995 - 12/2000

WAVO Corp

Individual Contributor

• Project Manager/Licensing Liaison July 1999-December 2000 Managed contractual relationships with 100+ independent providers of licensed content such as Dow Jones, Reuters, Comtex, The Associated Press, et al. Effectively sold value of content delivery platform (MediaXpress) and satellite delivery network to upstream content providers. Identified content relevant to downstream clientele, prospected appropriate contacts, negotiated licensing terms and technical specifications, and provided project management oversight to the development process. Educated sales and marketing staff relative to positioning and technical specifications of new content offerings. From October 1999-January 2000, took over failing Y2K conversion project and successfully converted 100% of clients to Y2K compliance. Managed third-party contract software developers in the design, creation, testing and delivery of version 2.0 of Newscast Alert. Managed integration of customized content for OEM partners in United States, Canada and Australia. Account Manager, Dallas, Texas July 1997-July 1999 Consultatively sold both real-time content delivery (via satellite and Internet) and hosted competitive intelligence products. Collaborated with sales representatives to effectively close direct and OEM business accounts within assigned territory. Provided detailed product knowledge (SME) and technical perspective to complex sales process, identifying and developing relationships with technical and end-user buyers. Managed ongoing relationship with clients including training, support, renewals and up selling products and services when appropriate. Increased quarter-to-quarter recurring revenue 150%. Technical Support Specialist/Sales Engineer, Salt Lake City, Utah September 1995-July 1997 Assisted customers, on-site and via telephone, to resolve software/hardware issues related to the delivery of competitive intelligence content via satellite, Internet and direct network connections. Assisted sales representatives with technical perspective and product expertise. Assisted customers with the evaluation, installation and integration of real-time data products and related services, including advanced search and retrieval software, network infrastructure, satellite receivers and database products. Provided helpdesk support for hardware and software deployed with remote sales force. Given special responsibility to respond to urgent client support issues, traveling within United States and Mexico to troubleshoot, repair, and maintain technical services and manage relationships.

1997

Bachelor Degree

University of Utah

• Finance

1995

Associate Degree

Utah Valley State College

• Business Administration

Type	Name/Title	URL	Description
Blog	Possibility Virus	http://www.possibilityvirus.com/blog/	Catch the Possibility Virus for a life of fun, inspiration & action
Blog	Brazen Careerist	http://blog.penelopetrunk.com/	Advice at the intersection of work and life.
Magazine	Business Week	http://www.businessweek.com/	Business news and analysis
Magazine	Fast Company	http://www.fastcompany.com	Management, Leadership and Career Advice for Business Executives
Website	Balanced Scorecard Collaborative	http://www.bscol.com	Now called The Palladium Group, BSCOL provides materials and information with the goal of aligning individual's activities with organizational strategy.

Skill	Rating
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Business Relationship Management, Ex-patriot, International, Problem Solver, Problem Solving