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Tom J

Business Process Solutions Enabler

Occupation:

Business Analyst

Location:

Los Angeles, CA

Education Level:

Master

Will Relocate:

YES

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Wide variety of Business and Technology skills. Highly skilled interpersonal and presentation skills. Excellent bridge between business and technical organizations.

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COMPANY POSITION HELD DATES WORKED

Cogent Systems, Inc. (Confidential) 9/2005 - 7/2006
Motorola Biometrics (Confidential) 2/2005 - 9/2005
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Highlights:

• Designed, developed, implemented and marketed the first National Paging and Voice Mail system in the USA. • Strong experience in business systems analysis and new technology based solution design, implementation of new technologies for new systems and business process re-engineering for enterprise-wide applications. • Excellent skills in interviewing, analyzing information, reconciling divergent opinions, and providing functional, detailed design documents, architecture drawings, and requirements specifications. • Successful liaison between various disparate groups, including IT, operations, end-users, management, vendors and customers. • Project management skills in planning, hiring, team building, problem resolution, allocation of resources, documentation and reporting. • Extensive experience in process management, communications, scheduling, requirements planning and training. • Highly skilled presenter to executives and managers, as well as technical audiences. • Strong interpersonal skills in team environments with the ability to focus on result achievement • Strategic thinker on the use and timing of emerging technologies and architectures Experience • Analysis of business requirements for Business Intelligence, data extraction and loading of data warehouses, datamarts and operational data stores. • Design and delivery of regional marketing programs for numerous hardware and software products while serving as the prime technical resource for the sales staff. • Author and contributor to Enterprise Strategic Planning processes. • Creation of proposals and RFP responses, including, solution architecture, test and acceptance criteria, risk assessment and pricing recommendations. • Recent experience with Criminal and Civil Biometric AFIS systems for fingerprint and facial verification and identification applications. • Created web based prototypes and demonstrations for customers needing case/claim tracking, knowledge management, team collaboration, business process management, workflow, database analysis and management reporting at an enterprise level. • Design and creation of training curriculum and marketing materials for customers and internal use. Specification sheets, White Papers, User Guides, Course Materials, etc.. • Business process workflow analysis and implementation. Development of policies and workflow procedures for government, manufacturing, commercial, legal and public safety organizations. • Systems analysis, design, and implementation of new and legacy technologies for business process solutions. • Project Management, team leadership, mentoring, and supervision of others. Budgets, scheduling, release management, quality analysis. • Research, design, and write user guides, test plans and procedures, engineering manuals, newsletters, White Papers, and policies and procedures. • Creation of automated policies for the management and control of applications, servers and network components for high availability enterprise solutions. • Design of Unemployment Insurance Benefits, Tax Collection and Appeals system for State Governments.

Companies I like:

Microsoft, IBM, EBay, Cisco

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1) Developed creative answers to customer requirements for major RFPs. 2) Developed a corporate strategy to leverage company skills to expand success in the marketplace.
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