Senior Customer Service Representative with ten years of experience.

Highlights:

Companies I like:

Verizon, Uline, Georgia Power, Snapping Shoals EMC, Dekalb Medical, Rockdale Medical, Crawford Long Hospital, Peidmont Hospital.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• Patient Access Representative

I handled 12 technicians on a daily basis and dispatched them to jobs. I also took their daily totals and balanced their check out at the end of the week.