Highly skilled professional with advanced computer skills, excellent customer service skills looking for a challenge.

COMPANY	POSITION HELD	DATES WORKED
Westaff	(Confidential)	9/2005 - 9/2007
MCI	(Confidential)	5/2001 - 5/2005
Mattel Interactive	(Confidential)	5/1999 - 9/2001

SCHOOL	MAJOR	YEAR	DEGREE
Kaplan University	Business Management/Accounting	2007	Bachelor Degree
Ellsworth Community College	Accounting	1992	Associate Degree
Alden Community Schools	General school subjects	1979	High School/GED Degree

Highlights:

Proven experience providing quality customer service in a large telecommunications industry. Detail oriented and highly accurate in recording and finding data. Extensive experience in handling customer complaints with positive results. Experienced in reviewing billing statement for accuracy. Experienced in applying all Microsoft software to office needs

Companies I like:

Mattel Interactive, Microsoft, United States Government

P&L responsibilities
Presentation
Technology Solutions
Sales Support
Leadership

• Finance
• Accounting
• Administrative Assistant
• Customer Service

Two time winner to a club of outstanding quality customer service and sales records. Promoted from customer service to priority customer service with positive results in escalated customer complaints.