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RssProgram Manager

With 16+ years in Program, Project Management & Business Analysis, I have gained invaluable expertise leading & contributing to global client initiatives from concept through implementation, with emphasis on administration of tools, data conversion and POS systems.

System Administrator

Chantilly, VA

About Me

Industry:

 Information Technology

Occupation:

 System Administrator

Highlights:

 Sun Microsystems Inc. * Key player and point of contact for the support of Sun Federals sales tools, including Siebel CRM, DMPt and PTO * Key player on the GSA team for support of the contract specifications and audits Data Conversion Laboratory * Directed multi-functional teams and external vendors in data conversion projects for government and private sector clients, including transferring documents from paper/OCR to HTML, SGML, XML and MS Word. * Effectively trained American Indians and federal prisoners with no prior computer skills on how to set up/manage a facility, scan documents and parse/convert files. IT&E Corporation * Created business & sales/marketing plans, increasing prospective leads three-fold. Mechala Corporation * Led the successful installation of POS systems in 6 supermarkets throughout Jamaica, requiring the bar coding of every item in each store. Jamerican Associates Limited * As Director of Administration & Finance, guided a staff of 400+ across 3 shifts in data conversion projects for key clients.

Ideal Companies:

 IBM, Oracle, Lockheed Martin, Northrup Grumman
 

Education level:

 Master

Will Relocate:

 Yes

Location:

 Chantilly, VA

Major Responsibilities

Key player and point of contact for the support of SunFed Siebel CRM (Customer Relationship Management) PTO (Prospect to Order) and DMPt (Global Deal Management Tool) systems, which includes the following tasks: Data Maintenance, Application Support and Maintenance, Release Management, Serve as focal point and coordinator for bugs and RFE's for SunFed CRM and DMPt user community, CRM Technical Lead, Security and Audit.

Work Experiences

6/2005 - Present

(private)

Individual Contributor

  • Key player and point of contact for the support of SunFed Siebel CRM (Customer Relationship Management) PTO (Prospect to Order) and DMPt (Global Deal Management Tool) systems, which includes the following tasks: Data Maintenance, Application Support and Maintenance, Release Management, Serve as focal point and coordinator for bugs and RFE's for SunFed CRM and DMPt user community, CRM Technical Lead, Security and Audit.

6/2005 - Present

(private)

Individual Contributor

  • Key player and point of contact for the support of SunFed Siebel CRM (Customer Relationship Management) PTO (Prospect to Order) and DMPt (Global Deal Management Tool) systems, which includes the following tasks: Data Maintenance, Application Support and Maintenance, Release Management, Serve as focal point and coordinator for bugs and RFE's for SunFed CRM and DMPt user community, CRM Technical Lead, Security and Audit.

Education

Skills

Keywords