happy, enjoy helping customers and solving a problem and getting the corrct answer for the customer

COMPANY	POSITION HELD	DATES WORKED
APR	(Confidential)	8/2007 - 10/2007

SCHOOL	MAJOR	YEAR	DEGREE
Joel E Ferris	High school classes	1968	High School/GED Degree

Highlights:

hleping customers and helping customr who are angry understand what has happened and end the call with customer not as angry as when they called

Companies I like:

Sacred Heart, Group Health, Chas, Avista, Com cast

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

call Center for Verison FIOS, helping customer in past due accounts, help other reps from differant departments in company