High energy sales professional with exceptional interpersonal, communication and leadership skills. Resourceful, creative, loyal

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	12/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
n/a	n/a	2003	High School/GED Degree

Highlights:

Angelita Young P.O. Box 31 Waldorf, MD 20604 a.young08@yahoo.com /(202) 607-0532 Summary of Professional Qualifications Over seven years of detailed experience in, community action, medical office administration, human resources, collections and billing. Excellent oral and written communication skills. Fluent in English and Spanish. Highly knowledgeable in medical office procedures, patient/client services and general office protocol. Ability to work independently as well as a team member in a fast paced environment. Employment Highlights 12/06 – Present United Planning Organization Bi-lingual Community Outreach Specialist Develop community outreach activities/programs by evaluating needs of the general public and community Develop marketing tools i.e. flyers, pamphlets for public education programs. Maintain monthly events calendar Identify/coordinate/schedule community outreach activities to include locations/facilities Develop/maintain record keeping systems Assist with instructional seminars, advise clients, and complete special projects as needed/assigned. 08/04 – 11/06 WATC- Family Development Center Front Office Assistant Answer and appropriately route all incoming calls Receive and greet visitors Maintain monthly events calendar Assembles and distributes meeting agenda packets Types, formats, edits and revises minutes Maintains conference room schedule 07/02 – 07/04 Various Staffing Agencies Receptionist Responded to all incoming calls Confirmed daily appointments for senior staff members Received, dated and distributed incoming mail Typed and formatted labels for outgoing correspondence Typed reports and correspondence as requested 12/01-06/02 Washington Free Clinic Project Wish Assistant/Front Desk Receptionist Enrolled patients who qualified for Project Wish Pulled and filed patients’ information in to patient charts Completed invoices for the Department of Health Greeted patients 01/01-06/01 Neurology Services, Inc. Front Desk/Human Resource Assistant Scheduled appointments for patients using Versyss system Obtained authorization from insurance companies for patient procedures Called pharmacies for authorization of medication refills Documented patients charts for issues/concerns/resolutions Carried out general office duties, filing, answering multi-line telephones Prepared bank deposits; drafted EMG/NCV reports Skills and Abilities 10-Key Punch Apparatus Windows XP (Word, Excel) 25-Multi-Line Telephone System World Wide Internet Education General Education Studies

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non profit

Develop community outreach activities/programs by evaluating needs of the general public and community Develop marketing tools i.e. flyers, pamphlets for public education programs. Maintain monthly events calendar Identify/coordinate/schedule community outreach activities to include locations/facilities Develop/maintain record keeping systems Assist with instructional seminars, advise clients, and complete special projects as needed/assigned.