A people person who is resourceful and a self-starter. Dedicated to providing the best customer service.

COMPANY	POSITION HELD	DATES WORKED
ALPS	(Confidential)	3/2004 - 8/2007

SCHOOL	MAJOR	YEAR	DEGREE
Randolph-Macon College	English/Education	1984	Bachelor Degree

Highlights:

3rd in my class at Randolph-Macon College in Ashland, VA, P&C License, AIC, Certificate in General Insurance

Companies I like:

World Access, Dominion VA Power, Reynolds Metals, State Farm Insurance

P&L responsibilities
Presentation
Technology Solutions
Sales Support

• Customer Service
• Account Management
• Analyst
• Proficient on computer

Handled one of the largest book of accounts in the company at a 98% average monthly retention rate. Served on the Committee for Customer Service Standards Development