High energy, dynamic manager with extensive experience in operations and pre-sales / sales support. Strong interpersonal skills and dynamic team leader. Creative thinker not afraid to be innovative and do things that haven't been tried.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/1999 - Present
SAFECO, Inc	(Confidential)	3/1991 - 3/1999

SCHOOL	MAJOR	YEAR	DEGREE
Clemson University	Management	1989	Bachelor Degree

Highlights:

Developed Associate Consultant Academy; Developed policies and procedures for utilizing consulting resources; Created initial strategy for partner technical enablement; Conducted scope discussions and created Statements of Work for billable services; Documented and streamlined business processes in order to implement new systems; Grew incremental business with existing customer bases while cultivating new business; improved return on total asset figures; Developed technical expertise of staff and partners

Companies I like:

Wachovia, Bank of America, Clemson University, Winthrop University, SAS, Synthon, Microsoft, Google, IBM,

Technology Solutions
Sales Support
Software Implementation
Leadership

• Manager
• director
• sales support
• operations
• business development
• program and project management
• training and development
• engagement management

Currently lead the development of partner technical enablement strategy resulting in deeper market penetration; Manage presales operations to ensure proper staffing levels, skill development, training and career development