High energy customer service professional with excetptional communication and leadership skills always striving to be better.

COMPANY	POSITION HELD	DATES WORKED
Nashville Gas Company	(Confidential)	6/2000 - 7/2007
Circuit City	(Confidential)	6/1993 - 6/2000
Radio Shack	(Confidential)	5/1991 - 6/1993

SCHOOL	MAJOR	YEAR	DEGREE
Murray State University	Printing Management	1985	Bachelor Degree
Vincennes University	Printing Technology	1983	Associate Degree

Highlights:

Branch Manager of Bank, Sales Manager of Retail, Strive being the best in Customer Service.

Companies I like:

Nashville Electric Company, Firestone , Verision Wiresless, Ingersoll Rand, Vanderbilt Hospital or College, Bristol Myers Squib

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Supervisor
• Team Leader

In customer service the company empowered me to make daily decisions without involving management. Developed a group or team within the company to bring the workplace closer together creating harmony with employees and management.