Seasoned, high energy customer service advocate; leadership developer, mentor

COMPANY	POSITION HELD	DATES WORKED
Automobile Club, So. Cal	(Confidential)	9/2004 - 11/2005

SCHOOL	MAJOR	YEAR	DEGREE
Azusa Pacific University	BS - Management	1994	Bachelor Degree

Highlights:

Steady, progressive career growth throughout continuous mergers & acquisitions and business changes. Solid change leader.

Companies I like:

No preference, so long as there is minimal bureaucracy

Organizational Process Design
Microsoft Office
Presentation Skills
Business Writing Skills
Organizational Process Design and Development
P&L responsibilities
Presentation
Sales Support
Leadership

• Customer Service Operations
• Leader

As a consultant, assist clients with business reorganization. As a former employee, execute business plans and drive company results.