Highlights:
• Successfully grew branch operations from a staff of 12 employees funding $15MM/month to a staff of 40 funding over $100MM/month.
• Transformed the office workflow from submission to funding, resulting in the ability to support a 667% increase in volume within a two-year period.
• Directed wholesale and correspondent operations, exceeding company goals to become the #2 branch within the organization.
• Implemented an underwriting approval process that reduced loan declinations by 13% and increased funded volume by 15%.
• Managed all duties in the REO liquidation process; working with escrow and title companies, real estate agents, appraisers, and maintenance contractors to achieve the lowest percentage to volume REO inventory in the district.
Companies I like:
Chase, Morgan Stanley, Citi, WaMu, HSBC, Lehman Brothers.
• Responsible for maintaining operational compliance with all state and federal regulations. Manage all aspects of compliance.
• Ensure that clients and sales executives are receiving quality service from all departments thereby cultivating a team environment.
• Perform managerial duties including, recruiting, training, setting goals and objectives, employee relations, and performance evaluations.
• Partner with a variety of managers in product development and deployment.
• Facilitate open communication between departments to ensure operational success and contribute to maintaining a respectful workplace.
Description
