Energetic and friendly Call-Center Specialist, with excellent interpersonal and leadership skills. Resourceful, efficient, loyal.

COMPANY	POSITION HELD	DATES WORKED
Syndero, Inc.	(Confidential)	7/2007 - 9/2007
(Confidential)	(Confidential)	5/2006 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Vallejo Senior High	Sociology	1987	High School/GED Degree

Highlights:

Call-Center experience Customer Service skills Familiar with most computer programs at- an advanced level Typing 38-43 WPM

Companies I like:

Dey Labs, Meyer Corp., City of Benicia, , City of Vallejo, State Farm Communications Center

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Leadership

• Receptionist
• Credit Specialist
• Office Assistant

Answering and routing telephone calls from clients, to the appropriate department or officials. Establishing payment arrangements for delinquent account holders.