Administrative/ ProgramCoordinator

Industry:	Healthcare & Medical
Occupation:	Medical Office Manager
Highlights:	*Recipient of Sam Beller ’59 Scholarship for excellence in Business Entrepreneurship *Member of Professional Development Committee at St. Luke's Roosevelt Hospital Center , Department of Psychiatry ·Very organized and able to work in a multitasking project-oriented environment ·Excellent interactive and communication skills ·Resourceful, highly motivated and fully trained in all aspects of office administration. ·Perfectly Bilingual (Russian), adept at translating both, written and verbally. ·Excellent computer proficiency and Internet skills (MS Word, Windows, Excel) Additional programs: IDXtend, IDX Master Schedule, Tier, ERP /Oracle.
Ideal Companies:	NYU Medical Center, Continuum Health Partners, Weill Medical College of Cornell University, GRACIE SQUARE HOSPITAL, Hospital for Special Surgery, Lenox Hill Hospital, Memorial Sloan-Kettering Cancer Center
Education level:	Bachelor
Will Relocate:	No
Location:	New York, NY

·Responsible for creating and sustaining good working relationships with clinical and support staff, as well as other departments as needed: Security, Housekeeping, Engineering , Payroll , and Patient Accounts ·Coordinate processing of new Divisional employees and trainees, including orientation to Hospital, Departmental, and Divisional policies and procedures ·Provide administrative support to a staff of fifty clinicians with duties such as time-off requests, maintenance requests and scheduling ( via IDX Master Schedule and IDXtend) ·Coordinate catering for monthly staff meetings and other special events, such as Holiday Parties as well as In-Service trainings. ·Collaborate pertinent materials for JCAHO, OMH and DOH audits, including update and maintenance of the Policy and Procedure Manual as well as Division files/ Core Competency ·Responsible for compliance of the clinic’s physical plant, including Fire Safety amenability to City, State and JCAHO standards and regulations. ·Follow up on personnel and payroll problems, using ERP (Enterprise Resource Production) application. ·Create quarterly Environmental QI Reports for Quality Initiatives and Outcomes Program Manager ·Conduct Purchasing of supplies for the clinic via ORACLE ·Serve as a timekeeper for twenty employees in the Adult Outpatient Psychiatric Clinic and for twelve clinicians in the Center for Intensive Treatment of Personality Disorders, ensuring that attendance records are appropriately maintained via Web Time Entry ·Responsible for timely and accurate tracking of Part B visits billing on TIER (Totally Integrated Electronic Record)

10/2004 - Present

(private)

Executive

• ·Responsible for creating and sustaining good working relationships with clinical and support staff, as well as other departments as needed: Security, Housekeeping, Engineering , Payroll , and Patient Accounts · Coordinate processing of new Divisional employees and trainees, including orientation to Hospital, Departmental, and Divisional policies and procedures · Provide administrative support to a staff of fifty clinicians with duties such as time-off requests, maintenance requests and scheduling ( via IDX Master Schedule and IDXtend) ·Coordinate catering for monthly staff meetings and other special events, such as Holiday Parties as well as In-Service trainings. ·Collaborate pertinent materials for JCAHO, OMH and DOH audits, including update and maintenance of the Policy and Procedure Manual as well as Division files/ Core Competency ·Responsible for compliance of the clinic’s physical plant, including Fire Safety amenability to City, State and JCAHO standards and regulations. ·Follow up on personnel and payroll problems, using ERP (Enterprise Resource Production) application. ·Create quarterly Environmental QI Reports for Quality Initiatives and Outcomes Program Manager ·Conduct Purchasing of supplies for the clinic via ORACLE ·Serve as a timekeeper for twenty employees in the Adult Outpatient Psychiatric Clinic and for twelve clinicians in the Center for Intensive Treatment of Personality Disorders, ensuring that attendance records are appropriately maintained via Web Time Entry ·Responsible for timely and accurate tracking of Part B visits billing on TIER (Totally Integrated Electronic Record)

9/2003 - 10/2004

Americare CSS

Executive

• ·Performed daily administrative duties, to ensure timely distribution of materials and maintenance of various projects and department files. ·Facilitated requests for meeting room reservation, including audio-visual equipment, network connection, catering arrangements, etc. ·Responded promptly and accurately to all departmental needs, such as invoice handling & tracking, repairs and new equipment needs, among many others. ·Responsible for calendar management; ensuring accuracy on all meeting dates, changes & details.

7/1999 - 9/2003

Beam A Smile Dental P.C.

Manager

• ·Provided and delegated administrative services in an extremely busy office environment ·Maintained databases, contracts and other documents ·Composed letters, assisted in data entry as well as maintained general office supplies inventory ·Trained new employees.

2003

Bachelor Degree

Brooklyn College

• Bussiness, Management and Finance

Skill	Rating
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

Hospital Administration and Management, Administrative Coordinator, Program Coordinator, Coordinator