COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	8/2003 - Present
University of Texas at Arlington	(Confidential)	11/1998 - 5/2003

SCHOOL	MAJOR	YEAR	DEGREE
University of Texas at Arlington	Communication	2003	Bachelor Degree

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Management
• Supervisor
• Trainer
• Call Center Manager
• Sales Manager
• Counseling
• Social Work
• Relationship Manger
• Director

I currently manage a call center at a university that consist of a diverse group of 60+ undergraduate and graduate students. I am responsible for recruiting, training, monitoring and mentoring each student. On the other side of things I monitor budgetary expenditures, create and apply motivational incentives, programs and challenges to intensify the sense of mission among employees.