Experience Telecom professional with over 15 years of service in the telecommunication field/

COMPANY	POSITION HELD	DATES WORKED
AT&T	(Confidential)	2/2002 - 4/2007
AT&T	(Confidential)	2/2002 - 4/2007

SCHOOL	MAJOR	YEAR	DEGREE
Western Carolina University	Business Marketing	1986	Bachelor Degree

Highlights:

Helping companies recover after Katrina. Which required a lot of hand holding with the customer and going out of process to get circuits reconnected within a very short time.

Companies I like:

AT&T/Bellsouth, British Telecom, Cox Communication, IBM, Verizon, ADC

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Telecom
• High Speed data
• Voip
• Resporg
• Voice
• ATM
• Frame Relay
• Project Manager
• Life Cycle Manager

• Completes telecommunications projects by establishing project objectives, milestones, and standards for builds, upgrades, expansions and new services. • Responsible for the installation of complex Frame, ATM, Private Line (INTL& Dom) networks for Fortune 500 companies. • Responsible for access planning with ILEC/CLEC. • Responsible for all aspects of Project Management including developing plans based on customer requirements and goals. • Analyzes circuit inventories from exiting company databases to develop a prioritized work list. • Issue circuit migration orders and process through Provisioning, Engineering and City Operations teams. • Coordinate and project manage roll orders through completed cut overs. • Use all available technology and resources to advise customers/account teams on the status or changes of the project. • Obtain and keep current a working knowledge of all order entry systems and practices. • Track service provisioning and provide required detailed information to destination and origination countries to meet dates. • Responsible for coordinating data technical call to obtain customer information and requirements needed for order entry. • Determine if order criteria have been met and correct by working with the distributor/access providers. • Establishes customer service by establishing installation priorities; directing • installation schedules.