Personnel Department Dear Sir/Madam: Because your company is a reputable and established organization, I believe a position with your firm is where I would like to have a long and successful career. I know I can excel if given the opportunity because of my knowledge and willingness to meet a challenge. With my enthusiasm, creativity and desire to learn, I am sure I can make a valuable contribution to your already successful establishment. I would appreciate an opportunity to meet with you so we may discuss my qualifications and experience in more detail as well as how I may prove my value as part of your organization. In the meantime, I have enclosed a copy of my resume for you to review and I look forward to a response from you in the near future. Thank you for your time and consideration. Sincerely, Beverly D. Johnson 3410 Foxcroft Road #213 Miramar, FL 33025 (954) 383-2417 Encl.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	11/2004 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Florida Career College	Medical Biller/Coding Specialist	2004	Trade School Degree

Highlights:

Beverly Johnson 3410 Foxcroft Road #213 Miramar, FL 33025 (954) 383-2417 Email: bjohnson06@yahoo.com Office Clerk EDUCATION South Florida Career Institute Medical Secretary/Dental Front Office Ready to Work –Silver Credential Florida Career College Pembroke Pines, FL Certificate in Medical Billing and Coding – 2004 PROFESSIONAL PROFILE A highly motivated individual, detailed and thorough with checkable References and excellent communication skills that desire a position To maximize experience and education. Microsoft Word, Microsoft Excel, Type (50 wpm), knowledge of Windows XP, 98, 2000, Vista, administrative Skills and appointment scheduling/rescheduling ACHIEVEMENTS National Certified Insurance Coding Specialist Maintained Honor Student Status with 3.55 G.P.A. Knowledge of patient registration and HIPPA Knowledge of dental terminology Knowledge of dental procedures and appropriate billing WORK EXPERIENCE 10/2009-Present Volunteer Hollywood, FL Joe DiMaggio Children’s Hospital Filing, assist patient’s needs i.e. pillows, gowns and sheets SHIPPING/COORDINATOR NationsHealth Provided quality customer service Checked supplies and verified orders Verified orders information on shipping labels Set up spreadsheets with patient’s information Issued return labels Relieved front desk receptionist 06/2003-06/2004 RETURNS CLERK Weston, FL Andrx Laboratories Processed returned merchandise Examined and compared returned items to original requisition Spoke with customers regarding their returns Prepared Credit Memos Data Entry regarding returned items Presented data for management discussion 06/1999-06/2002 CLERICAL AIDE New York, NY NYC DEPT. OF MINORITY CONTRACTORS Provided support to two administrative staff members Maintained client database in system Greeted visitors and scheduled appointments Answered multiple phone lines and directed calls Assisted with work overflow from other departments Filing and typing References Available upon request

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Customer service and shipping patients medications, filing, data entry, front desk receptionist, greeted visitors, directed calls, answered multiple phone lines, scheduled appointments, assisted with work overflow from other departments.