Experienced Receptionist thrives in a fast paced environment. Exeptional interpersonal, communication, computer/internet and phone skills.

COMPANY	POSITION HELD	DATES WORKED
Bay Cities Pet Hospital	(Confidential)	12/1995 - 10/2006

SCHOOL	MAJOR	YEAR	DEGREE
Parkridge Private	Business/Accounting	1995	High School/GED Degree

Highlights:

I worked in a fast-paced Veterinary clinic for 11 years with duties including: · Proficient computer skills including Word, Excel and Avimark (A veterinary application) · Basic/Intermediate Bookkeeping skills · Handling money including cash, checks , credit cards and the company safe · Ability to answer customer questions on a broad range of animal care needs without supervision · Ability to refer customers and their pets to the appropriate Veterinary Specialists when required · Ability to run the front office without supervision · Ability to work in high-stress situations with a calm demeanor in order to control the situation · Heavy phone system · Heavy filing system · Assisting customers and Veterinarians as needed · Preparing medications and labeling prescriptions · Ability to read and understand Veterinary Medical terminology, Patient charts and Doctor shorthand · Placing orders by phone and fax · Sending and recieving faxes · Assistance in writing/preparing collection and past due account notices, sympathy notes and reminder cards · Train/Supervise new employees · 10 key adding machine · Ability to type at least 35 wpm · Proficient in animal handling skills including restraint, weighing, taking and developing x-rays, assisting in surgery, performing dental cleanings, bathing and cleaning

Companies I like:

Companies Seeking a motivated Administrative Assistant/Receptionist. Willing to work from home or at the office as needed

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• receptionist
• data entry
• administrative assistant
• clerical
• customer service

My boss and co-workers came to me for advice and assistance on a variety of computer programs and technical problems. I also handled a busy 5 line phone system as well as being in charge of orders, faxes and maintaining the staffs x-ray badges (ordering, changing, etc)