Direct charge of all customer and product services.Proficient in team building, cross-training as well as budget,P&L and payroll responsibilities.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/1978 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Warren Woods High School	General	1971	High School/GED Degree

Highlights:

Outstanding sales branch of the yearService center branch of the yearOutstanding Merchandising AwardAsset Management AwardMillion Dollar Branch Award

Companies I like:

Most any nationally visible corporation.

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Balance Sheet Repsonsibility
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Operations Manager

Consolidation of Detroit market place service operations, post aquisition by Black & Decker Power Tools. Restructuring and team building of the above centers.