In three critical areas – development, management and quality improvement and creative strategies to expand services and community awareness, I can provide your organization with leadership geared to long-term growth.

COMPANY	POSITION HELD	DATES WORKED
Lutheran Social Services	(Confidential)	2/1993 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
NYU	Social Work	2001	Master Degree

Highlights:

Created best practices and program model for senior day care fee-for-service initiative, projecting income enhancement. Agency seeking new revenue generating opportunities within organizational mission. Recognized need for elder daytime program to provide treatment in social environment while offering respite for caregivers. Researched existing programs. Developed social model and best practices. Obtained seed funding from Bethlehem Fund. Forecast positive revenue. Secured new larger space of LSSNY food pantry, increasing volunteer participation and reducing costs 40%. Food program lacked client- and volunteer-friendly environment. Obtained new location. Enhancing volunteer cadre and donations through presentations to local churches. Reduced staff by 3 FTE, substituting unpaid volunteers to reduce costs. Obtained $1.5M contract for disaster relief program in face of reduced fiscal resources. Support services for 9/11 survivors being reduced and consolidated five years after disaster. Partnered with hospital social work staff to promote LSSNY program. Attained ongoing contract from Lutheran Disaster Relief to provide case management services throughout tri-state area. Orchestrated large preventive contract with New York State to provide case management services for families in crisis. Received $850K from NYS Office of Children and Families to institute case management program to help families avoid placing children in foster care. Created policies and procedures. Designed brochures to help publicize program. Canvassed hospitals, schools, shelters and social services agencies to identify clients. Reached client capacity of 75 families within five months. Secured 5% increase in 2nd year funding, allowing 15% increase in capacity. Developed program for families with children formerly in foster care, obtaining $325K grant from ACS. NYC ACS let RFP for grants to support programs for families with children returning from foster care. Received grant. Developed model program, utilizing program graduates as parent advocates and counselors. Reduced average days for children remaining in foster care by 10% in first year of operation. Developed “Forever Families” international adoption program, becoming designated direct service agency. Growing interest in global adoption required formation of support agencies in US. Recognized opportunity to expand services to assist families. Wrote and submitted successful proposal to develop program at LSSNY. Initiated program to conduct pre-adoption documentation activities. Ongoing service in process of becoming accredited international placing agency.

Companies I like:

Non profit

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Executive Director
• Senior Manager
• Deputy

As the Assistant Executive Director of a $13M community-based social services agency, I have been successful in building teams and fundraising revenue by creating innovative development programs. I have researched and written successful RFP responses, securing contracts for case management services to children and families, international adoption, disaster relief and eldercare recipients.