Description
High energy training professional with exceptional interpersonal and leadership skills. Resourceful, creative, loyal, and funny.
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Countrywide Bank, FSB | (Confidential) | 6/2007 - 8/2007 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Azusa Pacific University | Human and Organizational Development | 2007 | Master Degree |
Accomplishments
Highlights:
Lead a team in the development of a forty hour training course in the area of consumer response in a call center. The Andragogy included a federal certification exam, large and small group exercises, lecture, PowerPoint and a cumulative exit exam. I personally developed a 100 page participant guide for an 8 hour portion of the course.Companies I like:
Google, Apple, California University System, California Community College System.
Job Skills
Keywords
Responsibilities
Lead a company-wide assessment of all operations employees in a large international organization.
Spearheaded an initiative to implement an inexpensive and creative strategy to mark thousands of assessments in under an hour. This method is still in use today.