Highly motivated professional offering over 10 years of Customer Service skills . A well organized,detailed oriented, with ability to handle several projects simultaneously.

COMPANY	POSITION HELD	DATES WORKED
DST Health Solutions	(Confidential)	1/2000 - 4/2007

SCHOOL	MAJOR	YEAR	DEGREE
Miles College	Business Administration	1998	Bachelor Degree

Highlights:

Companies I like:

Blue Cross Blue Shields, Honda, Mercedes, Cigna, Aenta

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Medical Billing
• Insurance
• Claims processing

I possess the knowledge of answering calls in an inbound and outbound callcenter. I also provide customer support, analyze and document patients accounts, identify and resolve problems on patient account or software problems.