My objective is to work in a dynamic information systems environment utilizing my technical, training, and leadership expertise to effectively integrate new technologies into all levels of a business enterprise. I am an experienced professional who brings a wealth of business and technical expertise, practical knowledge and good old common sense into every situation. My eclectic experiences showcase the broad range of my interest, skills and capabilities, as well as highlighting my adaptability and creativity. With my diverse background of military and civilian leadership, departmental and project management, as well as facilitation and training I am well equipped to effectively analyze, develop, plan and execute courses of action that will result in the successful accomplishment of our goals. I look forward to the opportunity to speak with you about opportunities to work together.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2007 - Present

SCHOOL	MAJOR	YEAR	DEGREE
North Georgia College	Social Work	1980	Bachelor Degree

Highlights:

FREDERIC CHARLES ROBINSON 689 Hardin Road, Temple, Georgia 30179 Telephone: 404-518-4573 E-mail: fcrrealtor@mindspring.com Selected Professional Experience SOFTWARE APPLICATIONS TRAINER: Berkeley Training, The Judge Group On-site trainer for the national roll out of a proprietary software suite supporting clinical operations, direct patient care and billing operations for over 1200 dialysis clinics nationwide. Trained Doctors, Nurses and supporting staff during simulation activities and in patient care setting to be proficient with minimal impact to their work. Conducted large classroom as well as one-on-one sessions tailored to meet the specific needs of the attending audience. Resolved hardware issues to prevent a negative impact to the project. Served as Primary Trainer, coordinating scheduled integration activities ensuring successful "go-live" events at every site. Recognized for effective presentation of materials to diverse groups of medical professionals in the context of their work assignments. Effectively managed resources to ensure all staff was fully trained and prepared for "go-live". Maintained personal proficiency by taking follow-on classes on the software and on-going enhancements. Identified process improvements to on-site managers to assist them in the integration of the new applications. ASSOCIATE BROKER/REALTOR: CENTURY 21 Effectively managed and orchestrated all aspects of the property sales process across Georgia including St. Simons, Blairsville, Macon, Augusta and Columbus. Implemented excellent follow-up systems using both high and low technology approaches to achieve exceptional results. Managed CENTURY 21 sales office on a shoestring budget, developing and implementing an internal training program for new and experienced associates. Designed workflow processes to ensure exemplary support for all assigned field agents. Successfully recruited productive sales agents. Increased gross sales over 100% within first year. Awarded TOP 21 Certificate for annual production in the top 5% of the company. FACILITATOR / TRAINER: Rite-Type Word Processing Services Served as facilitator for a variety of senior national level public health clients, including the Office of the Director, Centers for Disease Control and Prevention (CDC), the National Center for Environmental Health/Agency for Toxic Substances and Disease Registry (NCEH/ATSDR), and the National Institute for Occupational Safety and Health (NIOSH). Participated in the planning, organizing and execution more than 10 multi-day conferences with 35-350 participants including national scientist, government policy makers, and members of the general public. Facilitated large (50-150) and small (25-50) groups through detailed discussions and processes to achieve their stated goals. Led 4 regional public meetings with more than 500 participants across the US on behalf of the CDC. Created a variety of simple and complex documentation, including papers, summary reports, meeting minutes etc… Provided on site project coordination and logistical services, with staff of up to 30 writer/editors. Coordinator, Educational Theatre Programs (ETP): Kaiser Permanente, Atlanta Georgia Developed and implemented comprehensive array of programs addressing a wide range of health related issues including HIV and AIDS, conflict resolution, asthma, youth grief management, and physician and educator stress management. Presented more that 1000 programs reaching more than 500,000 people across a 20 county region of Georgia. Increased productions 50% per season for four years without any increase in $300,000 departmental budget through careful long range planning and logistical management and budget disciplines. SECRETS, Nationally recognized HIV AIDS program recognized and evaluated by CDC for long-term impact. Developed community support for programs utilizing presentations to School Boards and Community Organizations Created long term multi-year demand for productions through personal contacts and strategic marketing activities. Training & Operations Field Service Manager and Software Test Specialist: Telos Systems Group Field Office Manager based at Ft. Stewart, GA coordinating all activities for Program Manager for the emerging Enhanced Position Location Reporting System (EPLRS). Established new field office. Negotiated with customers and support contractors to obtain required support; managing technical staff personnel assigned to support fielding of EPLRS; and planning and conducting training for all aspects of the system’s employment. Orchestrated a dynamic group of more than 100 system engineers and support contractors from 6+ defense contractors across the US, 25+ dedicated military personnel and over $25 million dollars of classified materials effectively allocating scarce support resources to meet the demanding 24 hour training and deployment schedules. Achieved 100% operational support of the 24th Infantry Divisions ongoing deployments, conducted training for more than 2000 soldiers and exceeded all support requirements over a 3 year period. Exceeded all field testing expectations of military personnel and contractors by effectively deploying the system in real world operational situation, in Georgia, California, Texas, and Arizona. Envisioned and gained approval for the first ever international deployment to Kuwait. Developed a detailed summary report of the Division’s activities, requirements and recommendations, a document that was delivered to the Chief of Staff, U.S. Army and became the basis of future operational requirements. Software Testing Liaison Office: U.S Army Program Manager, EPLRS Responsible for resolving technical issues on behalf of the United States government for the Enhanced Position Location Reporting System (EPLRS); studying and reviewing design documentation; monitoring software changes and test results; evaluating contractors’ compliance with contractual obligations witnessing test procedures on behalf of the United States government; conducting data relocation and analysis; and recommending improvements/changes to software documentation. Monitored software trouble reports from beginning to end, ensuring no reported problems were lost in the tracking system. Facilitated working groups and management teams towards resolving technical issues and improving system design. Established team goals. Assigned projects, tracked and reported progress, and evaluated effectiveness. Identified deficiencies in the formal testing process during planning phase. Corrected problems resulted in an effective test. Hands-on technical experience configuring and maintaining personal computers and training users. Battalion Logistical Officer: U.S. Army: Managed all supply activities for combat ready U.S. Army Armor the battalion with over 500 personnel, 300 vehicles, and 1000 weapons. Duties included preparing and tracking $2.5 million dollar budget for supply operations; managing dining facility, fuel and ammunition accounts, property book operations/real property accounts, and all transportation requirements; preparing and operating mobile logistical operations centers; and supervising maintenance activities for all assigned equipment. Effectively managed the financial resources to ensure all funds properly allocated and long term requirements were met adjusted budgets allocations as fiscal changes occurred without negative impact. Maintained 100% accountability of assets and classified data. Planned and executed the transition process from M60A3 to M1 tanks for the battalion. Commended for effective and efficient operations of mobile logistical operations centers. EDUCATION & TRAINING: Proprietary Clinical Software Trainer Certification HIPPA Certification Various Real Estate Continuing Education Courses Floyd Wickman's Sales Training Course, Atlanta GA Real Estate Broker License, Georgia Team Facilitation and Management Training, Kaiser Permanente, Atlanta, GA Red Cross HIV/AIDS Educator Training Real Estate Salesperson License, Georgia U.S. Army Combined Arms and Services Staff School, Fort Leavenworth, KS U.S. Army System Automation, Fort Gordon, GA U.S. Army Logistical Officer’s Course, Fort Lee, VA U.S. Army Infantry Officer Advanced Course, Fort Benning, GA U.S. Army Armor Officer Basic Course, Fort Knox, KY Bachelor of Social Work, North Georgia College, Dahlonega, GA SELECTED HONORS, ACHIEVEMENTS & AFFILIATIONS: Million Dollar Club, Cobb County Board of Realtors National Association of Realtors (NAR) Georgia Association of Realtors (GAR) Cobb County Association of Realtors (CAR) President, Paulding Community Theatre, Inc. (PCT) Metro Atlanta Corporate Volunteerism Council (MACVC), Board Member Southeastern Theatre Conference, Inc. (SETC) Life Member Meritorious Service Medal and other achievement and service medals Finance Committee Chairman, Friedberg Military Community Carnival President, and Student Director “Playmakers,” North Georgia College’s Dramatic Club Stage Manager, Alpha Psi Omega, National Honorary Dramatic Fraternity Other Awards and Certificates of Achievement

Companies I like:

Centers for Disease Control and Prevention (CDC), IBM, Davita Dialysis,

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Software Training
• Training
• Project Manager
• Project Coordinator

As a Trainer and Systems Deployment and Integration Teammate, I coordinated the on-site hardware, software deployment and go-live phase of a systems roll-out. Trained users at all levels from Physician to patient Care technician and Administrative staff. Worked independentaly across the U.S. and in all environments.