I enjoy working with people, and have an extensive background in customer service over twelve years of experience. I am a team player, fast learner, focused and detail oriented, and very flexible to change.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	7/2005 - Present
Sterling McCall Automotive	(Confidential)	5/2004 - 4/2005
Nextel Communications	(Confidential)	2/2001 - 11/2003

SCHOOL	MAJOR	YEAR	DEGREE
University of Houston Downtown	Criminal Justice	2005	Bachelor Degree

Highlights:

State of Texas Teacher Certification BS in Criminal Justice Twelve years in the Service Industry Experience in variety of call centers: airline, telecommunications (local & long distance), cellular, and automotive.

Companies I like:

Apple, Virgin, United Healthcare, Aetna, AIG Insurance, Carnival Cruise Lines, Direct Energy, IBM, HP, Southwest Airlines, AT&T, Microsoft, Cheron, Centerpoint Energy

P&L responsibilities
Presentation
Technology Solutions
Sales Support

• Customer Service
• Office Support
• Order Management
• Sales Support
• Teacher
• Data Entry
• home based customer service
• virtual assistant
• virtual agent
• work at home clerical
• work at home agent

In my current position as a City Carrier for the US Postal Service I believe my excellent customer service, and organizational skills helps me tremendously in my position. In my position as a mail carrier I use my customer service skills by being professional and friendly with the customers on my route. Mail Delivery is considered to be productive work I have to be very organized in the daily delivery of my route in order to follow the route schedule.