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Monique W

Service Innovator

Occupation:

Postal

Location:

Houston, TX

Education Level:

Bachelor

Will Relocate:

No

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I enjoy working with people, and have an extensive background in customer service over twelve years of experience. I am a team player, fast learner, focused and detail oriented, and very flexible to change.

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 7/2005 - Present
Sterling McCall Automotive (Confidential) 5/2004 - 4/2005
Nextel Communications (Confidential) 2/2001 - 11/2003
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SCHOOL MAJOR YEAR DEGREE

University of Houston Downtown Criminal Justice 2005 Bachelor Degree
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Highlights:

State of Texas Teacher Certification BS in Criminal Justice Twelve years in the Service Industry Experience in variety of call centers: airline, telecommunications (local & long distance), cellular, and automotive.

Companies I like:

Apple, Virgin, United Healthcare, Aetna, AIG Insurance, Carnival Cruise Lines, Direct Energy, IBM, HP, Southwest Airlines, AT&T, Microsoft, Cheron, Centerpoint Energy

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In my current position as a City Carrier for the US Postal Service I believe my excellent customer service, and organizational skills helps me tremendously in my position. In my position as a mail carrier I use my customer service skills by being professional and friendly with the customers on my route. Mail Delivery is considered to be productive work I have to be very organized in the daily delivery of my route in order to follow the route schedule.
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