Description
Highly organized and detail-focused individual with an exceptional track record of accurately handling financial reporting in deadline-oriented and fast paced environments all the while providing outstanding customer service.
Accomplishments
Highlights:
ANGELA M. DUGAN 650 River Birch Drive • Vass, NC 28394 • 910-778-1741 • angelamdugan@yahoo.com SUMMARY OF QUALIFICATIONS Highly organized and detail-focused individual with an exceptional track record of accurately handling financial reporting in deadline-oriented and fast paced environments all the while providing outstanding customer service. ? Skilled in all aspects of recording transactions: posting debits and credits, reconciling accounts, and ensuring accuracy and completeness of data, managing accounts payable and receivables. ? Proficient in developing and delivering monthly, quarterly, and annual financial statements for management within tight deadlines. ? Excellent computer skills; proficient with Microsoft Office (Word, PowerPoint and Excel), QuickBooks and able to learn proprietary systems/applications quickly and easily. ________________________________________ EDUCATION MBA 2005 – 3.8 GPA (Deans List) University Southern Indiana – Evansville, IN ________________________________________ PROFESSIONAL EXPERIENCE UBS Financial Services Inc – Fayetteville, NC 2005 – 2007 Branch Service Associate / Operations Manager / Client Service Associate / Branch Technology Liaison Provides overall support to the Financial Advisors including bookkeeping, cashiering, order entry, reporting and records reconciliation. Branch Technology Liaison, was the primary contact for branch personnel and was a key player in a branch upgraded computer system. Execute a variety of service requests from funds disbursement, journal entries, etc. Client Service Support, proactively assist and communicate with customers to address inquiries and resolve issues in all areas of banking to include wealth management. Operations and Administration, oversee the day to day operations of the branch maintaining accurate records of accounts payable. Key Contributions: ? Cut costs by 20%. ? Accurately tracked 75 clients with an average of 350 transactions weekly with 99.8% accuracy. ? Prepared and delivered to management, under extremely quick turnaround timelines, accurate monthly, quarterly, and annual financial statements and client statements. ? Successfully completed the Client Service Associate program in a record 2 months vs. the benchmark of 6 months. Brown Mackie College – Michigan City, IN 2004-2005 Adjunct Faculty Instructor Taught all Accounting courses to include Payroll Accounting, Principles of Accounting 2 and 3, Tax Accounting, Computerized Accounting and College Math. Utilize various strategies to engage and motivate nontraditional students. Key Contributions: ? Earned the persistence award for every class taught. ? Earned the attendance award for having the most students on a consistent basis. Resource Group International – Crown Point, IN 1999-2001 Operations Manager - Bookkeeper Performed routine accounting practices, Accounts Receivable, Payable and Collections. Prepared weekly reports to the Director of Operations. Supervised investigators and assigned cases. Handled all aspects of Operations and Administration.
Job Skills
