Highlights:
* Promoted to manage the Deposit Software Project portfolio
* Honored with Spirit Award for ”Leading People to Perform” from the Card Services Project Management
* Eliminated 12,000 forms via Go No-Go SPC / Six Sigma data collection controls
* Streamlined operations with the Real Time Mobile Enterprise including reducing warranty claims, enhancing product and services quality, refining quality controls, improving workforce productivity
* Contributed to a 25% increase in revenue growth
* Triggered $3 million in new sales
* Slashed Promptitude of Billing by 86%
* Generated $17 million cost reduction
* Increased the service speed process time by 92%
* Developed a Patent and honored with the Pioneer Award
* Received Advanced Leader and Change Acceleration Coach certifications
* Edison Engineering Award Nominee
* Achieved $4.77million in new services sales with BMW Manufacturing, the largest new customer agreement of its kind in GE history; in addition to staffing 17 on-site Engineers
* Retained 93% IT staff as a result of effective mentoring and employee development
* Established and grew the largest Microsoft systems integrator partnership in the Carolinas
* Spearheaded a large-scale turnkey project, which included managing an outside vendor, designing the infrastructure ,and deploying a Cisco network for the University of South Carolina
* Management Award
* Selected in featured publications for excellence in process improvement and project management
Companies I like:
GE, Wachovia, TSYS
Corporate Strategist, Visionary, and Leader that streamlines business processes to transform mission-critical situations involving complex technical and business solutions aligning customer requirements with technical needs.