Excellent communication skills - both verbal and writing. Intelligent and creative. Dedicated. Workaholic. Determined. Fast Learner. Love computers. Can talk on the phone all day. Take great pleasure in helping customers/solving problems.

COMPANY	POSITION HELD	DATES WORKED
Telecharge	(Confidential)	11/1999 - 5/2004
Louis Harris and Associates	(Confidential)	8/1984 - 10/1987

SCHOOL	MAJOR	YEAR	DEGREE
Butler University	Drama, Music, Dance	1975	Bachelor Degree

Highlights:

I have had a myriad of jobs in many different fields, primarily in Customer Service which I love. Telecharge, The Metropolitan Opera, Louis Harris.

Companies I like:

Telecharge, TicketMaster, Louis Harris

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Customer Service
• Telephone Representative
• Telephone Agent
• Phone Agent
• Phone Representative
• Ticket Sales

Was my own boss on weekends when there was no Manager present; Went above and beyond what was required to make sure I completed tasks.