Proficient in Microsoft Office Products; Strong written and verbal communication skills; Highly organized with attention to detail and ability to multi-task; Excellent customer service skills and telephone etiquette.

COMPANY	POSITION HELD	DATES WORKED
Division of Parole and Probation	(Confidential)	5/2001 - 8/2007
Division of Parole and Probation	(Confidential)	3/2000 - 5/2001
Division of Corrections	(Confidential)	7/1998 - 3/2000
Division of Corrections	(Confidential)	1/1998 - 7/1998

SCHOOL	MAJOR	YEAR	DEGREE
Morgan State University	Business Administration	1992	Bachelor Degree

Highlights:

Companies I like:

Federal Government, Veterans' Administration, T. Rowe Price, Northrop Grumman, Countrywide Mortgage, Whole Foods, ReMax, Home Depot, Lowes, Verizon, Comcast, CarMax, Bank of America, Chevy Chase, Borders, Macy's, DirectBuy, Mercedes Benz Dealership

Presentation
Sales Support
Software Implementation
Requirements Analysis & Specification

• administrative
• Leasing Agent
• Office Manager
• Security
• Public Safety
• Government

1. I supervise 10-20 people, approve leave, assist with hiring personnel, conduct performance evaluations 2. I perform numerous administrative tasks utilizing Microsoft Word, Excel, Power Point, Access, Outlook, and various databases used in the criminal justice industry