Speaking with customers and helping them find answers to their questions and solutions for their problems.

Highlights:

I spent 25 years working for The Oklahoma Department of Transportation as a computer programmer, systems analyist, surveyor, lab tech(analyizing road building material/concrete & asphalt) and running analysis programs on computer and finally, helping users of various computer systems when they called with a need.

Companies I like:

Cox Communications, Directv

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• problem analyizing
• help desk

I worked on a help desk in an information technology environment where users called for help with IT problems.