A proven performer and motivator in retail operations management and customer service industry. I am noted as a record-setting sales leader skilled in coaching best practices and maximizing profit for the year end sales goal. I strive for a fast-track career progression and history of repeated awards committed to providing effective administrative skills and an atmosphere of exceptional employee morale and impeccable customer service to our customer base.

COMPANY	POSITION HELD	DATES WORKED
IKEA-Atlanta	(Confidential)	4/2005 - 10/2007
IKEA-College Park	(Confidential)	4/2003 - 4/2005

Highlights:

Companies I like:

To utilize my administrative and customer service skills, seeking a career opportunity leading to upward mobility within an organization.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• customer service
• retail
• payroll
• human resources

My daily routines are to ensure that co-workers are compensated for their efforts promptly and properly to make IKEA the best retailer to work for.