Occupation:Room Director |
Location:Walnut Creek, CA |
Education Level:High School/GED |
Will Relocate:YES |
Description
Operations manager dedicated to improving hotel operations and guest service, through training and motivation.
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | (Confidential) | 5/2005 - Present |
| Warner Center Marriott | (Confidential) | 10/2003 - 5/2005 |
| Serrano Hotel | (Confidential) | 7/2002 - 10/2003 |
Education
| SCHOOL | MAJOR | YEAR | DEGREE |
|---|---|---|---|
| Ballard High School | General | 1988 | High School/GED Degree |
Accomplishments
Highlights:
Raised guest service scores over 10 points year over year. Created new training manual, and training process for housekeeping department.Companies I like:
Job Skills
Keywords
Responsibilities
Created new training manual for Housekeeping Department.
Created guest service philosophy throughout entire hotel.
