Hard working trainer/project manager/business analyst with exceptional leadership, customer relations and communication skills.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	4/2005 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Kutztown University	Psychology	1988	Bachelor Degree

Highlights:

I also generate $250K yearly in custom programming and $115K in additional consultation fees. Conduct detailed analysis of business practices. Monitor difficult client implementations using detailed action plans and recurrent status calls. Schedule and manage four additional trainers.

Companies I like:

Disney, Royal Caribbean

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Business Analyst
• Trainer
• Project Manager
• Implementation

Developed implementation plans and guidelines for a new software product.