Call Center Operator, Customer Service Rep, Email Admin, Office Assistant

COMPANY	POSITION HELD	DATES WORKED
Blue Sky Brands INC.	(Confidential)	1/2006 - 4/2007
Blue Sky Brands INC	(Confidential)	10/2005 - 1/2006
Alene Candle	(Confidential)	6/2003 - 5/2005

SCHOOL	MAJOR	YEAR	DEGREE
Putnam High School	General	2005	High School/GED Degree

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Office Assistant
• entry level
• Front Desk
• receptionist
• administrator
• customer service
• data entry
• call center

Managed a team of 15 email operators and Responsible for resolving and attending to any customer service inquiries, complaints or phone calls/emails unable to be handled by operators.