Customer Service Representative who is smart, learns quickly and doesn't forget, has exceptional communication skills (both written and spoken), excellent leadership skills and a willingness to go the extra mile.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	3/2007 - Present
IKEA	(Confidential)	2/2006 - 3/2007
Shalom Day School	(Confidential)	8/2004 - 5/2005
Brighton Schools Folsom	(Confidential)	5/1998 - 7/2004

SCHOOL	MAJOR	YEAR	DEGREE
University of Ca, Davis	Aesthetics in Education	1993	Bachelor Degree

Highlights:

Lead Infant Teacher for 6 concurrent years in Infant classroom. School was accredited by NAEYC while I was infant teacher. Coached Figure Skating for 10 years and had several students compete locally and place well. Have taught several scrapbooking classes at the store I work for.

Companies I like:

Google, Apple, EK Success, Making Memories, Michael's, Archivers

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Marketing
• Company representative
• outside sales
• Test marketing

Work with customers to help them find the product they need while suggesting the latest and greatest product, things they might not have tried or know how to use. Helped organize key areas of the store.