Motivated Self-Starter with a passion for excellence in customer satisfaction. Excellent written and verbal communication skills and Leadership Qualities. Creative, Loyal, Dedicated

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	10/2000 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Rockford College	English	1997	Bachelor Degree
Harlem High School	General	1991	High School/GED Degree

Highlights:

Travel to visit customers, provide complete customer care through pricing/ quoting, order processing, complaint investigation and resolution, technical support, and customer relationship development and maintenance.

Companies I like:

GKN, Ingersoll Cutting Tools, Textron

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Marketing
• Inside Sales
• Customer Service
• Sales Engineer
• Public Relations

Currently provide service and sales support to International customers in Europe, the Asia/ Pcific Region, the Middle East, and Africa, helping to significantly grow the business over the last 4 years. Involved in our company's "Lean Transformation" through participation in and facilitation of Kaizen Events, our COntinuous Improvement Program, and ISO Internal Audits.