Driven, motivated telecommunications engineer with excellent analytical and troubleshooting skills, a strong background in VoIP technologies, and the ability to learn and grow with the company.

COMPANY	POSITION HELD	DATES WORKED
Vonage	(Confidential)	4/2004 - 7/2007

SCHOOL	MAJOR	YEAR	DEGREE
DeVry University	Telecommunications Management	2003	Bachelor Degree

Highlights:

Successful completion of major milestones including the rollout of new VoIP devices, complete protocol support, and major bug identification and resolution.

Companies I like:

AT&T, Comcast, Time Warner, Patriot Media, Johnson & Johnson

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• telecommunications
• VoIP
• QA

Lead a project for complete protocol support in a VoIP environment. This included the creation/execution of test plans, carrier/vendor testing, platform certification, and maintaining 3rd party relations to ensure proper integraton. Also utilized my experience to identify, analyze, troubleshoot and resolve service issues affecting hundreds of thousands or millions of customers.