Skilled professional with proven leadership experience: diagnosing and repairing digital equipment, directing team initiatives, key account management, process supervision, budget administration and customer service.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	6/2006 - Present
Tech Services International	(Confidential)	3/2002 - 12/2004
Kodak Polychrome Graphics	(Confidential)	5/2001 - 3/2002
Minolta Corporation	(Confidential)	3/1998 - 5/2001
Eastman Kodak Company	(Confidential)	7/1974 - 3/1998

SCHOOL	MAJOR	YEAR	DEGREE
Rochester Instititute of Technology	Graphic Arts	1994	Bachelor Degree
Rochester Institute of Technology	Graphic Arts	1991	Associate Degree

Highlights:

Field Service

Companies I like:

Would have regional to national field service technicial engineering group and support.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Service Technican
• Service Engineer

> Self motivated, lead U.S. in digital equipment repair and conversion to utilize new media from a leading manufacturer. > Recovered $3 million account by successfully negotiation and resolving and repairing performance issues on installed digital equipment. > Managed and repaired digital equipment, software applications for accounts in leading district; supporting pre and post sales of networked TCP/IP hardware on a variety of Graphic Arts workflows. > Provided technical training to customers on installed digital capital equipment. > Implemented small to medium graphic arts workflows and local area networks.