An individual who is aware of personal dynamics while consistently learning of personal strengths and opportunities. Once recognizing that opportunities exist a constant learner must then embrace each moment to change those opportunities into a strength.

Highlights:

2005-present On The Border, Brinker International, Dallas TX. Service, Catering, and Bar ManagerResponsible for all guest complaints and resolutions, ongoing education for Restaurant Trainers, Compliance with EcoSure Visits (4 Scores from 93 to 99 out of 100), detail assessments for guest satisfaction levels, all HR aspects for 45 Front of House associates.2003 – 2005 Chicago Diversified Foods, aka, Taco Bell. Lombard, IL.General ManagerHave run three locations in Grand Rapids market. Decreased food cost by over 1% at one location and labor costs by nearly 4%. Brought second location to Golden Bell Certification with 96.7 shopper average and 97% corporate inspection. Maintained turnover to less than 70%.1998 – 2002 Seedling Development, aka Fazoli’s. Walker, MI. Assistant ManagerPromotable to GM. Brought turnover from 349% to 102%. Responsible for crew morale and motivation. Maintained labor and food controls to budgeted expenses.

Companies I like:

Ken Blanchard Companies, 3M, Southwest Airlines

Presentation Skills
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Leadership

• human resources
• training

In charge of 4 departments and the hiring of individuals for those departments. Was budgeted $2500 goal for catering sales for Fiscal 2007 and returned a sales figure at nearly $15000 for first year sales. Secondaly as Bar manager within