Polished, professional customer service rep.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/2002 - Present

SCHOOL	MAJOR	YEAR	DEGREE
Skyline Senior High	course required	1993	High School/GED Degree
Skyline Senior High	courses required	1993	High School/GED Degree

Highlights:

Helped company attain highest customer service ratings-earned 100% quality assurance in all categories including communication, listening skills, problem resolution and politeness.

Companies I like:

AT&T, Georgia Power, Cingular, Verizon.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Quality control
• Customer Service Management

Presently, responsible for new hires, managing, and maintaining an office environment.