Skilled customer service provider, PC experienced, Deatail oriented, exceptionally fast learner.

COMPANY	POSITION HELD	DATES WORKED
West Corporation	(Confidential)	2/2007 - 5/2007

SCHOOL	MAJOR	YEAR	DEGREE
John Marshall High School	Basic	2005	High School/GED Degree

Highlights:

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Data Entry
• File clerk

Process incoming calls for the appliance company, Whirlpool. Placed order for appliance parts and also provided customers with knowledge and options regarding the Maytag Dishwasher Recall. Placed all orders using Siebel system